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Price Match Guarantee

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BBQ & Outdoor Kitchen Price Match - find the same product for less, we´ll match the price.

Another great reason to buy with confidence at The BBQ Store is our price match guarantee. We will MATCH any genuine competitor’s advertised price on the date you purchase or within 7 days of purchase when your claim complies with The BBQ Store's Price Match Guarantee terms outlined below.

In Store Purchase:
If you are making a purchase at our retail store, please show us a copy of the competitors advertisement with the lower price. Your sales assistant will verify that the product is in-stock and available for sale at the competitor’s store, and meets the conditions as described below, and then will match the price.

Online Purchase:
If you are making your purchase online, please calls us on 02-9439-4639 with the details of the competitors offer. We will verify that the product is in-stock and available for sale at the competitor’s store, and meets the conditions as described below, and get back to you shortly with a coupon code which will allow you to complete your transaction online at the lower price or over the phone.

If you ever find a product cheaper, we're on hand. Simply call 02-9439-4639.

Terms and conditions

To qualify for The BBQ Store Price Match Guarantee:

  1. The advertised product offered by the competitor's website is exactly the same brand name and model as the one we sell, and offered on the same terms
  2. Be in brand new condition in original unopened packaging
  3. The product on the competitor's website must be in stock and available for delivery immediately
  4. The BBQ Store must have the product in stock
  5. A BBQ Store representative is able to confirm the details on the competitor's website
  6. The competitors price must be a comparable offer i.e. include freight and any service charges
  7. Price promise applies up to 7 days after purchase
  8. Be offered by an authorized dealer with full Australian manufacturer’s warranty
  9. Offer does not apply with price bonus gifts or free offers.
  10. We do not match auction, liquidation or closing down prices.
  11. Of course any advertising errors or misprints also do not apply.